FAQs

  • Bikes
  • General
  • Ordering
  • Warranty

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Bikes

What are your frames made of?

All our current frames are made of steel. Each of our frames has a custom mix of steel tubing with each tube picked for its specific purpose. Our tubing mostly comes from Reynolds and Columbus and as we’re not tied to a specific tubeset or manufacturer, this allows us to choose the best tube for job. This makes our frames a little more expensive but ensures we make the best frame we can.

Isn’t steel heavy?

Absolutely not. The advances in the production of steel over the past few years has been amazing and when you consider that the wall thickness of some of the tubes we use is less than half a millimetre thick, that should give you an idea of how lightweight steel frames can be. Add in the ride characteristics, durability and repairability of steel, it’s easy to see why we think modern steel is the best material for our frames.

What are the colour/paint options?

A range of colour and graphic options are shown on the paint and graphics page. Custom colours and paint schemes are also possible, just give us a call to discuss – we’re always up for the challenge!

Leveret model is only available in the colour Lightning metallic grey.

Do you build completely custom frames?

We’ve been building bespoke frames by hand since 2003 and can offer custom frames alongside our production range of hand-built frames and forks.

We specialise in building in steel and can tailor any build to meet your needs using tubing from Reynolds, Columbus, True Temper, Tange and Dedacciai – and due to higher volume production, we have access to tube-sets not readily available to other builders.

Our lead-time on custom frames depends how busy we are at the time, but we aim to keep delivery time to a minimum, ideally somewhere around 16 weeks – and much quicker if you require a custom size or modification based on one of our production frames.

We are very experienced building road, cyclocross, touring and mountain bikes, with particular expertise in 29er mountain bikes, Rohloff equipped frames and expedition off-road tourers. You can see some of our previous work on our Flickr pages to get a feel of the type of work we do.

Please get in touch to discuss your custom frame project.

General

Where are you based?

We’re based in Central Scotland, in Livingston. For more details, please view our contact page.

Can I come and visit?

Sure, however, we’re a very busy operation so please call ahead and let us know you’d like to visit. That way we can ensure we have time to see you – and give us time to buy biscuits and do the hoovering!

Where are the frames made?

Our frames are fabricated and painted in our workshop in Central Scotland. Bicycles are assembled either at our workshop in Scotland or at our second site in Redditch north Worcestershire.

Our Leveret model is made in Taiwan by hand.

How long have you been building bicycle frames?

We’ve been building steel bicycle frames since 2003.

Do you have a race team?

No, but we are keen to get involved with interesting events either as sponsors or organisers. If you have an idea, just let us know.

Ordering

Can you sell just the frame and forks?

We build and supply full bikes, but can provide a frameset (and headset) for you, or your local bike shop, to complete the build.

What are the colour/paint options?

A range of colour and graphic options are shown on the paint and graphics page. Custom colours and paint schemes are also possible, just give us a call to discuss – we’re always up for the challenge!

Leveret model is only available in the colour Lightning metallic grey.

I’m looking to commission a custom frame, can you help?

Whilst our focus is on our production range, we also build full custom made to measure bespoke bikes. Contact us for details.

Can I come collect my frame instead of having it delivered?

Of course! Just make sure to tell us when you place your order.

Do you build completely custom frames?

We’ve been building bespoke frames by hand since 2003 and can offer custom frames alongside our production range of hand-built frames and forks.

We specialise in building in steel and can tailor any build to meet your needs using tubing from Reynolds, Columbus, True Temper, Tange and Dedacciai – and due to higher volume production, we have access to tube-sets not readily available to other builders.

Our lead-time on custom frames depends how busy we are at the time, but we aim to keep delivery time to a minimum, ideally somewhere around 16 weeks – and much quicker if you require a custom size or modification based on one of our production frames.

We are very experienced building road, cyclocross, touring and mountain bikes, with particular expertise in 29er mountain bikes, Rohloff equipped frames and expedition off-road tourers. You can see some of our previous work on our Flickr pages to get a feel of the type of work we do.

Please get in touch to discuss your custom frame project.

Warranty

What’s the warranty on your frames?

All of our frames have a lifetime ‘normal use’ warranty. If any of our frames fail in normal use, we’ll repair or replace the frame at any point as long as the frame is still with the original owner.

I’ve damaged my frame in a crash/accident, what do I do now?

We offer a full repair service or in some circumstances will offer a discounted replacement frame.

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