This page explains how www.shandcycles.com uses any information you give to us, and the ways in which we protect your privacy.
Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We will not pass on your details to any third party unless you give us permission to do so.
We collect three kinds of information from visitors to this site: Personal details for enquiries and orders and site usage information from session cookies and log files.
If you send us an email enquiry, the information we collect is your name and email address. These details will be used to respond to your enquiry. A copy of this information is kept securely on computer by Shand Cycles and our technology suppliers, Amazon Web Services Inc. and will be held until such time you inform Shand Cycles otherwise.
If you place an order, the information we collect is your name, email address, telephone number and contact/delivery address. These details will be used to manage and fulfill your order. A copy of this information is kept securely on computer by our technology suppliers, Amazon Web Services Inc. and will be held until such time you inform Shand Cycles otherwise.
If you subscribe to our email newsletter, the information we collect is your email address. This will be used to send you a monthly newsletter by email with information about our bikes, news, insights and occasional special offers. This information is kept securely by our technology supplier Mail Chimp and will be held until such time as you unsubscribe or inform Shand Cycles otherwise. Neither Shand Cycles or Mail Chimp will share your information with 3rd parties.
This website uses log files and Google Analytics to track visits to the website in order to inform changes to the layout of the site and to the information on it, based on the way that visitors move around it.
Log files do not contain any personal information but may record the IP address and type of web browser and operating system used during a visit to the website. This information will be kept securely on computer by Shand Cycles and Amazon , the technology providers for the website.
Cookies are small pieces of information sent by a web server to a web browser that enables the server to collect information from the web browser. Cookies in this website have been used for Google Analytics. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information about cookies visit: www.wikipedia.org