Ordering

All our bikes are handbuilt here in Scotland then painted and assembled to order. Delivery times vary depending on time of year, the model you need and how busy we are at any time.

Orders placed now (week beginning 2nd June 2014) will be delivered week beginning 4th August 2014.

Placing an order is easy, call us on 01506 435 400 or email us on info@shandcycles.com. We require £1,000 deposit at time of order with final payment before the bike is painted (normally 2-3 weeks before delivery/collection). Orders for production frames require full payment at time of order. You can pay by direct bank transfer (preferred, we don’t incur bank charges!) or with credit/debit card.

Once you’ve placed your order, we’ll send you confirmation details of what you’ve ordered, expected delivery/collection date, final price and anything still to be decided will be flagged up (colour, size etc). We aim to get the full order confirmed and signed off within 3 weeks of the order being placed.

You don’t need to know size or colour when you place an order, we can work through these details once the order process has started.

If you don’t know what size you need, there are 3 ways we can work it out.

  1. Come and visit us, we’ll take some measurements from you and recommend the best frame size.
  2. or

  3. You can fill out the form here : fitting.
  4. or

  5. If you think you may have issues with getting a bike to fit, we can recommend a bike fit professional in your area. They will fit you and send us the data.

If you have any questions about buying a Shand, don’t hesitate to get in touch.